Privacy Policy

 

Effective Date: 01/05/2022
Company: Catalyst DigiTech Private Limited ("Company", "we", "us", or "our")
Website: www.CatalystSoft.in / www.CourierBill.com
Products: CourierBill.com / FlexyCargo.com / Call2Pick

1. Introduction

  • Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our SaaS platform or interact with us through our website, mobile app, or services.
    By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

  • Personal Information: Name, email address, phone number, company name, billing details, login credentials.
    Usage Data: IP address, browser type, operating system, pages viewed, time spent.
    Cookies and Tracking Technologies: We use cookies to enhance user experience and analyze usage. You can manage cookie preferences via browser settings.

3. How We Use Your Information

  • Provide, maintain, and improve our services.
    Process payments and manage subscriptions.
    Send updates, support information, and marketing (where permitted).
    Monitor usage and ensure security and performance.
    Comply with legal obligations.

4. Data Sharing and Disclosure

  • We do not sell your personal data. We may share data with:
    Trusted third-party service providers (hosting, payment processors).
    Legal authorities if required by law.
    Business transfers (e.g., mergers or acquisitions).

5. Data Security

  • We implement security measures like encryption, access control, and backups. However, no method of transmission over the internet is 100% secure.

6. Data Retention

  • We retain your personal information as long as your account is active. After termination, limited data may be kept for legal or business needs.

7. Your Rights

  • Access, correction, or deletion of your data.
    Objecting to or restricting data processing.
    Withdrawal of consent.
    To exercise any rights, email us at privacy@catalystsoft.in.

8. Third-Party Links

  • Our platform may contain links to external sites. We are not responsible for their privacy practices.

9. International Data Transfers

  • If located outside [Your Hosting Country], your data may be transferred to and processed in different jurisdictions.

10. Children's Privacy

  • Our services are not intended for children under 16. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

  • We may update this policy periodically. Updates will be posted with an updated "Effective Date". Continued use after changes constitutes acceptance.

12. Contact Us

  • For any questions or concerns regarding this Privacy Policy, contact us:
    Email: ravi@catalystsoft.in
    Phone: +91 85-88888-154